Export Manager

We can bolster your company’s efforts by managing your exporting function; once your revenues justify bringing on full-time staff, we’ll help you recruit and onboard new hires.

Our personnel operate as fully integrated members of your team; depending on your set-up we can work off-site or on-site alongside you and your staff. Communication and task execution is seamless, your customers/distributors/agents need never know you are outsourcing your exporting function.

Day to day activities involved in the managing of your exporting function may include but not be limited to:

Implementing your export strategy and activities consistent with overall aims and requirements of your business;
Keeping you informed of legal and regulatory changes affecting the target market and ensuring this information is factored into your export strategy;
Keeping you informed of emerging customer trends and developing sales strategies to meet their needs;
Attending industry events, exhibitions and shows;
Attending customer/distributor/agent meetings in the target market;
Analysing new business potential and promotional opportunities;
Safeguarding the customer experience of overseas customers and ensuring that your existing customer base is retained and well supported;
Presenting export sales forecasts and updating you regularly on position changes;
Negotiating distribution agreements and contracts;
Managing, supporting, and training your distributor/agent network within the target market, including setting distributor objectives and conducting regular performance reviews;
Working with you and/or your marketing team and/or local marketing agencies to develop sales propositions and marketing initiatives; ensuring that that such activities are carried out within budget;
Quotation/proposal writing and/or review;
Monitoring of sales orders and invoices;
Liaising with you regarding product information and stock availability;
Creation of all relevant export documentation and insurance;
Liaison with parcel carriers/freight forwarders for quotations and transport arrangements.